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Terms and Conditions – Sunset
Dream Villa
Rental is in Pounds Sterling and based on maximum occupancy (12
persons). There is no discount for under occupancy. A non refundable
deposit of £150 per week is required to reach us within 7 days of any
verbal booking. If no deposit is received the property will be
re-advertised as available.
The booking chart on the web site is for general guidance - please phone
the owners for up to the minute information.
The balance will be required to reach us 8 weeks prior to your arrival
at the villa. Confirmation of your booking and a statement of your final
balance will be sent to you on payment of a deposit, a receipt and
useful information will be sent to you upon payment of the balance.
We reserve the right to treat the booking as cancelled if we do not
receive the balance by the due date.
Cheques should be made payable to Mrs L Flint
And should be sent to:
Mrs L Flint,
The Barn,
Brakes Farm,
Nottingham Road,
Lowdham,
Nottingham
NG14 7AN
We understand that on occasions your plans may change and you may
unfortunately be unable to take your holiday. We regret that no monies
can be refunded in the event of your cancellation of the holiday - to
this end we strongly suggest you take out holiday insurance with
provision for cancellation.
Bookings are taken on a Saturday to Saturday basis, however flexibility
will be considered. Arrival check in time is 4pm and check out time is
10am unless agreed otherwise by prior arrangement. This provides enough
time for the villa to be cleaned between guest arrivals and departures.
We will endeavour to be flexible to suit flight times, where possible.
The property attracts a breakage deposit of £250. This amount is a
precautionary deposit and will be returned in full by cheque within 14
days on return, providing no damage or breakages have occurred during
your stay. Our management check the inventory prior to your arrival and
after your departure and will advise of any faults.
All necessary linen will be provided. Towels will be provided for use
within the villa . Please bring your own beach towels.
The pool heat must be booked and paid for before arrival at the villa.
The pool cover should be used to retain the heat when not in use
especially overnight..
There is NO SMOKING in our villa.
Pets are not allowed in the villa, If a pet has been in the property,
there will be an automatic security deposit charge, to cover the cost of
professional cleaning of all carpets and upholstery.
Due to state fire regulations under no circumstances may more than the
maximum number of persons identified on the booking form occupy the
property.
Our villa is on one level and we believe it is accessible for most
people - if you have any particular needs to be met please talk to us
and we'll do our best to advise you of the accommodation's suitability
for you.
Parents should always use the fencing provided to ensure children do not
enter the pool on their own.
The owners or their agents cannot be held responsible for any changes or
damage caused by Force Majeure, eg strikes, floods ,closure of airport
,weather conditions or other events beyond our control..
The owners and agents reserve the right in any circumstance to cancel
the booking and in event we will refund all sums (but without interest
or compensation).
Any complaints about the accommodation should be made to the management
company locally - if the complaint cannot be resolved by this means then
call us on 0115 966 5117. We will do our best to resolve any problems
that are within our control.
By sending us a deposit we understand that you have read these terms and
conditions and accept them. We cannot refund deposits through your
failure to read this document. This does not affect your statutory
rights.
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